Smart Care Solutions (“Smart Care®”), the nation’s leading provider of comprehensive service for hot & cold side foodservice equipment, specialty coffee and beverage, standalone refrigeration, complex rack refrigeration, cold storage, and HVAC, today announced the launch of Turbo Tech™, Smart Care’s national service brand for speed ovens and coffee equipment that brings together five businesses under one name. As part of the launch, Smart Care introduced Turbo Tech One™, its innovative speed oven flat-rate pricing model that gives customers transparent, upfront pricing and greater cost predictability before work begins.

Smart Care also will incorporate regional brands Turbo Technicians, EspressoMe, Dutton, Espresso Partners, and VP Coffee under the Turbo Tech name, creating a single nationally recognized brand built to deliver a more consistent customer experience. While Turbo Tech unifies Smart Care’s coffee equipment service business, its technicians service both coffee equipment and speed ovens across every vertical industry Smart Care supports.

Turbo Tech is powered by Smart Care’s own highly trained workforce, providing consistent service quality, accountability and technical expertise across every market. Backed by the industry’s largest dedicated coffee equipment and speed oven service organization, Turbo Tech delivers faster, more reliable service with industry-leading first-time fix rates for speed ovens that minimize customer downtime and keep operations running.

“Our new model will be game-changing for our customers giving them a meaningful competitive advantage in the market,” said Carrie Toth, Smart Care Chief Marketing Officer. “Our transparent flat-rate pricing for speed ovens, will provide upfront transparency and multiple program options for them to choose from.”

The Turbo Tech network will provide service and support for a broad range of coffee equipment and speed ovens in coffee shops, restaurants, convenience stores, colleges and hospital cafeterias.

“Our goal is to make coffee equipment service and speed oven support easier and more predictable,” said Stephanie Bodem, General Manager of Turbo Tech. “Historically, our industry service has been highly fragmented, with customers relying on independent technicians. Our unified network of technicians operates from the same playbook, and has the industry’s highest first-time fix rates for speed ovens. Furthermore, we have the most inventory of parts on our trucks, giving customers a meaningful advantage in getting equipment fixed quickly and keeping their operations running.”

For more information about Turbo Tech, visit www.turbotechnicians.net.

About Smart Care

Smart Care is the leading provider of comprehensive commercial mechanical services, including standalone refrigeration, HVAC, complex rack refrigeration, hot & cold side foodservice equipment, specialty coffee and beverage. Smart Care’s strong reputation and leading customer service is built on the foundation of a high-quality technician base, an unmatched breadth of repair and preventative maintenance services and quick response times. Smart Care operates in all 50 states and is OEM-agnostic with the ability to service more than 10,000 types of equipment for food retail, restaurants, convenience stores, warehouse operators and other institutions.

Additional information about Smart Care can be found by visiting www.smartcaresolutions.com.

About Wind Point Partners

Founded in 1984, Wind Point Partners is a Chicago-based private equity investment firm with approximately $9 billion in assets under management. The firm’s Vision. Talent. Transformation.℠ (“VTT”) investment strategy focuses on partnering with top-caliber management teams around a clear and exciting plan to invest behind a business to achieve transformational growth and value creation. The firm’s Executive Advisor Partner (“EAP”) network is comprised of more than 40 senior executives who are closely aligned with Wind Point and contribute across all core aspects of the firm’s investment process.

Wind Point targets well-positioned middle market businesses within the business services, industrial products and consumer products industries. Since inception, Wind Point has deployed 11 private equity buyout funds in partnership with leading institutional investors around the world, including public pensions, insurance companies, asset managers, endowments, foundations, fund of funds and family offices.

Additional information about Wind Point is available at www.windpointpartners.com.

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